Case Study

A Successful Printing Tender For Frank Roberts & Sons In Northwich

Baking bread in Cheshire since 1887, Roberts Bakery is a local landmark. Who hasn’t seen (and smelt) the bread in the iconic cooling towers?

Weaver Bomfords were invited to tender for a new printing solution to reduce costs and improve productivity and print security across the Roberts Group. As a fast-growing business, there were challenges in controlling and monitoring printing and scanning and in managing users and their access to print. The administration of the network had also become a burden for IT, as they were responsible for ordering toners and supporting users with printing issues.

Authentication and Follow Me

The introduction of proximity cards and readers on the devices has resulted in a Follow Me solution across the sprawling site. This has reduced waste from uncollected print and jobs printed in error, and has made the print network secure, helping with GDPR compliance. In addition, users are now easily identified and their permissions controlled, with the option to report on output and recharge costs.

A switch to more efficient devices

An audit of the print network has resulted in volume being moved away from expensive network printers to more cost effective MFPs. Simple printing rules have changed user behaviours, redirecting work and enforcing defaults to mono and to duplex results in immediate savings.

Outsourced user support

By providing a user helpdesk and hardware support, Weaver have reduced the reliance on the in-house IT department to deal with minor printing issues and repairs. The Weaver Remote monitoring service has also significantly reduced the burden of toner ordering and administration, with toners being automatically ordered and supplied as the devices need them.

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Name

Frank Roberts & Sons     www.robertsbakery.co.uk

Location

Cheshire, Derbyshire

Problem
  • Fragmented network
  • No printing security
  • Food environment
  • IT handling print issues
  • No print rules
Solution

Introduction of proximity cards allows easy and secure authentication at any device across the growing site. Combined with printing rules to change user behaviour and reduce waste, significant savings are already being made to the print costs.  Our managed print service has reduced administration and user support and printer breakdowns are outsourced, minimising the burden on IT.

The Customer Verdict…

‘Weaver have helped us change to proximity cards with minimal impact on users. We’re saving time and have started to see significant savings’

Group Procurement Manager, Frank Roberts & Sons
2019-06-21T14:40:41+01:00