Training & Support2019-07-31T10:35:27+01:00

Training & Support

First class technical support and user training to keep everything running smoothly.

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Service. Maintenance. Repair. Support. Training.

If your staff are happy and confident in using your printing and copying network, it results in less downtime, better quality documents and reduced waste.  Our free training will help your staff to get the most from your devices and help you to get the best possible return on your investment. At Weaver & Bomfords, user training is an essential part of our service. We deliver training designed around your organisation – from lunchtime drop-in sessions to one on one training, key operator training to workshops and presentations.

We also put customer service at the forefront of our efforts. Our dedicated end user helpdesk is there answer your questions and provide remote support for printing and scanning issues.  If it’s a breakdown then one of our own Service Engineers will be on site the same day. Fully accredited, insured and DBS checked, our Service Engineers are all highly experienced and carry extensive car stocks, enabling them to achieve first fix rates over 98%.

Log a call

Need some help? You can log a service call here. Tell us the details of the problem and one of our experts will get straight back to you

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How To…

Struggling with something? Our handy ‘How To’ guides provide hints and tips for some of the most common user issues.

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Training

New starter? Memory not what it used to be? We’re always happy to arrange additional user training by one of our experts.

Expert Help

Printing issues? Need some expert help?

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Why Choose Us?

Experts

Whatever you choose to buy from us, we’ll offer friendly advice and help you to avoid expensive mistakes

Single Source

Cut your costs and take away administrative headaches –  choose us for everything your office needs

Recommended

Our loyal customers like us because we’re straightforward to deal with with no hidden charges

FREE Delivery

No minimum order, no quibble returns and national delivery on a next day basis

Community

We work to support some great grass roots charities and organisations in our local community

First class support

Our after sales support is first class and we develop great working relationships with our customers