First class technical support when you need it most.
No matter how reliable your MFD or printer, sometimes things go wrong. Having the right kind of service support can prevent a minor issue becoming a major crisis. Provided by our team of experts and repair specialists, our support takes away any stress from your workforce, allowing you to focus on what matters the most: moving your business forward.
At Weaver Bomfords, we put customer service at the forefront of our efforts. We have a dedicated end user helpdesk, able to answer your questions and provide remote support for printing and scanning issues. If it’s a breakdown, or we can’t resolve the problem remotely, then one of our own Service Engineers will be on site the same day. Fully accredited, insured and DBS checked, our Service Engineers are all highly experienced and carry extensive car stocks, enabling them to achieve first fix rates over 97%.
Our service department also offers remote monitoring and support, management reports and analysis and an online device management system. Talk to one of our experts to see how we could make your life easier?
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