A highly successful Cheshire-based firm of solicitors asked us to help them set up an ordering system for their branch network.
As the company has grown and added branches to their group, ordering systems had become fragmented and time-consuming to administer, with different pricing structures and products in use at each branch. Working closely with their Facilities Manager, we analysed their spend and identified key requirements. of their systems, making specific recommendations based on the results.
Each individual branch now deals directly with Weaver Bomfords, meaning that help and advice can be given over the telephone and the burden on central purchasing is reduced. Orders are generally placed on-line, enabling branches to be guided towards pre-approved products, making cost centre input compulsory and orders to be authorised easily and quickly.
Working to a list of core contract products, each branch is encouraged to choose only these products, which have been centrally approved with special contact prices. If there are special or one-off requirements, these can be added to the order, but must be authorised by the appropriate member of staff. These items are continually reviewed and if there is sufficient demand, they are added to the contract with a special contract price.
Deliveries are made next day to the individual branch and invoicing is consolidated, with accompanying Management reports detailing spend by cost centre enabling quick and simple internal recharging. The on-line system provides a full account history and enables the company to identify spending patterns and access account information easily and quickly.
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